The Ultimate Modular Arcade Gaming System!

Amazon Sales Update

Rec Room Masters Customers,

We wanted to inform our valued customers and supporters that we have decided to no longer sell our products via Amazon.com. We are committed to providing quality products and service to our customers and we have found that, for our company, selling via Amazon does not provide the best opportunity for doing this.

Rec Room Masters is committed to providing you with products at a reasonable price point and pride ourselves on making affordable gaming cabinets widely available to everyone. Amazon unfortunately takes extremely high commissions on each product we sell via their website, thus driving up our costs. By selling only on our website, www.recroommasters.com and on Ebay.com, we will be able to pass that savings onto our customers.

Secondly, Amazon does not offer us the opportunity to provide the quality of customer service that we pride ourselves upon. It is extremely difficult to get in contact with customers as we are forced to go through Amazon’s system, and many times customers don’t provide accurate contact information in their Amazon accounts. We try our very best to provide a quality experience to our customers, but occasionally shipping problems or transit damage can occur. Unfortunately when a customer has purchased the product via Amazon, contacting them to help with whatever issue may have occurred is extremely tedious and sometimes impossible.

Our products are still and will always be available through our website, www.recroommasters.com and Ebay.com and we will continue to provide the same great quality products and customer service as always. We thank you for your support.

The Rec Room Masters Team

Leave a Reply