Lead Time Production Update

Due to the Increasing Popularity of This Product, Our Current Production Is Nearing Completion and Any Orders Placed Will Ship on Friday December 25th or Sooner.

Thank You For Your Continued Support!

-The Rec Room Masters Team

Black Friday Weekend Orders & Lead Times

Valued Rec Room Masters Customer,

We wanted to extend our thanks to all of you for making this Black Friday weekend a record weekend for Rec Room Masters! Due to the increased demand for our products, our prepared holiday inventory unexpectedly oversold in the first few hours and because of this we may be 2-4 days behind schedule in expediting some orders. Rest assured, we are producing cabinets around the clock and expect to have all holiday weekend orders processed and shipped this week. It is our strict policy not to rush inventory production as quality and customer satisfaction is our primary focus, however, we have recently increased our manufacturing staff in our Lawrenceville, Georgia facility to accommodate the current demand. We very much appreciate your patience and understanding and we are very confident you are going to enjoy your cabinet.

Thank you for your support!

Thank You,
The Rec Room Masters Team

Now Offering PayPal Financing

Purchase an Xtension Arcade Cabinet and use PayPal “Bill Me Later” to get 6 months financing on orders of $99 or more when you pay with Bill Me Later┬«, a PayPal service.
Plus, get a bonus $5 back.

Amazon Sales Update

Rec Room Masters Customers,

We wanted to inform our valued customers and supporters that we have decided to no longer sell our products via Amazon.com. We are committed to providing quality products and service to our customers and we have found that, for our company, selling via Amazon does not provide the best opportunity for doing this.

Rec Room Masters is committed to providing you with products at a reasonable price point and pride ourselves on making affordable gaming cabinets widely available to everyone. Amazon unfortunately takes extremely high commissions on each product we sell via their website, thus driving up our costs. By selling only on our website, www.recroommasters.com and on Ebay.com, we will be able to pass that savings onto our customers.

Secondly, Amazon does not offer us the opportunity to provide the quality of customer service that we pride ourselves upon. It is extremely difficult to get in contact with customers as we are forced to go through Amazon’s system, and many times customers don’t provide accurate contact information in their Amazon accounts. We try our very best to provide a quality experience to our customers, but occasionally shipping problems or transit damage can occur. Unfortunately when a customer has purchased the product via Amazon, contacting them to help with whatever issue may have occurred is extremely tedious and sometimes impossible.

Our products are still and will always be available through our website, www.recroommasters.com and Ebay.com and we will continue to provide the same great quality products and customer service as always. We thank you for your support.

The Rec Room Masters Team

Recent Minor Manufacturing Flaws Identified, and Now Corrected!

It has been brought to our attention that some minor manufacturing flaws occured in our most recent production run that have now been corrected. All issues with the “cabinet door not flush” and “adjustable shelf alignment” have now been rectified and all cabinets shipping as of 9/17 have passed our new quality inspection process. Since this cabinet is designed and manufactured here in the USA, we were quickly able to correct these minor issues, therefore, eliminating any further inconvenience. If you have received a cabinet in the last few weeks and have experienced any concerns, please immediately contact Customer Service for replacement parts. As always we welcome your comments and suggestions as we take extreme pride in the quality of our product. Thank you for your continued support!

Rec Room Masters